FAQ's

1. Where do you ship from?
We ship all orders from our fulfillment center in [your city/country – let me know so I can update this part!].

2. Do you ship internationally?
Yes! We proudly offer worldwide shipping so beauty lovers everywhere can enjoy boutiqueecom products.

3. How long does shipping take?
Processing takes 1-3 business days.
Shipping times vary by location:

• Domestic: 3-7 business days

• International: 7-14 business days (may vary depending on your country’s customs process)

4. How much does shipping cost?
We offer free shipping on all orders over [insert threshold if applicable], and flat-rate shipping on all others. Shipping costs will be calculated at checkout.

5. Do you offer tracking?
Yes! Once your order ships, you’ll receive an email with tracking details so you can follow your package every step of the way.

6. What if my package is lost or damaged?
If your order arrives damaged or gets lost in transit, please contact us at [your support email] within 7 days. We’ll work with you to make it right.

7. Can I change or cancel my order after placing it?
We process orders quickly to get them to you ASAP. If you need to make a change, email us immediately. Once the order has shipped, changes or cancellations aren’t possible.

8. Are your products cruelty-free?
Yes, all of our products are 100% cruelty-free — always tested on people, never on animals.

9. I have sensitive skin — can I use your products?
Our products are formulated with high-quality ingredients and are suitable for most skin types. However, we always recommend doing a patch test first if you have very sensitive skin.

10. How can I contact you?
You can reach us anytime at email or through our Contact Us page. We’ll get back to you as soon as possible!